Refund Policy

Effective Date: 1 January 2025

This policy describes the conditions for refunding subscriptions and services purchased on the theVPN.org platform.

Refund Conditions

Refund is possible within 24 hours after payment if the service has not been used
In case of technical problems on the service side, a full refund is provided
Partial refund for unused subscription period is considered on a case-by-case basis

To request a refund, contact support via Telegram (@thevpn_support) or email (support@thevpn.org).

The refund request review period is up to 5 business days. Refunds are made using the same payment method used for the original payment.